IF CUSTOMER SUPPORT IS ONLINE PLEASE USE THEM
We have customer support staff online during normal hours.
It is currently May 20, 2012, 5:35 am. In Victoria, BC Canada.
Quick Service / Cluster Status :
TESTING FROM NEW YORK, USA SHOWS ALL SERVICES RUNNING normally.
TESTING FROM NEW YORK, USA SHOWS ALL SERVICES RUNNING normally.
TESTING FROM NEW YORK, USA SHOWS ALL SERVICES RUNNING normally.
TESTING FROM NEW YORK, USA SHOWS ALL SERVICES RUNNING normally.
TESTING FROM NEW YORK, USA SHOWS ALL SERVICES RUNNING normally.
TESTING FROM NEW YORK, USA SHOWS ALL SERVICES RUNNING normally.
Contacting System Operations
This page is not just a simple form, in fact it's a problem tracking widget.
This is how it works.
If one customer reports a problem with a service very little happens; only an email is sent to our systems group.
If multiple members report problems with the same service, inside a period of time, the problem is automagicly escalated. SMS alerts go out
to all system staff, on shift or not. Alarms will sound, help us help you!
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