UNBLOCK MEDIA FAQ

Frequently asked questions


  How does Unblock Media unblock things?
  Can you provide me a list of domains you intercept?
  How do I cancel my subscription?
  Can I put my account on pause?
  I have a monthly subscription. How do I get the long term discounts?
  How do I change my password?
  I never got my activation email?
  How is your solution different from www.vpnpop.com or other VPN providers?
  What does my trial has ended mean? and how can I fix it?
  DNS Hijacking and unblockmedia.com
  Can I loan out my account? or can I use it at multiple locations at the same time?
  My IP address changes alot will this cause a problem?
  Will your service work at hotels and wifi hot spots?
  What services are supported by unblockmedia.com



Frequently asked questions


How does Unblock Media unblock things?
 
We use a service used on the internet called DNS, you can find out more about it here.
We basicly hijack calls to security services and remove them; we also remove harmful tracking
sites like atdm, neilson research and a few other services known to sell your information.


Can you provide me a list of domains you intercept?
 
Sure, you can check out this page ie, our services page we intercept calls to these domains click here
We also in addition to this list intercept and null out all requests to the following domain names.
 
This list is automated and such the formatting might look strange to some.
 
        local-zone: "questionmarket.com" redirect        
        local-zone: "glanceguide.com" redirect
        local-zone: "scorecardresearch.com" redirect
        local-zone: "quantserve.com" redirect
        local-zone: "atdmt.com" redirect
        local-zone: "advertising.com" redirect
        local-zone: "imrworldwide.com" redirect
        local-zone: "securestudies.com" redirect  
        local-zone: "meebo.com" redirect
        local-zone: "bluekai.com" redirect
 


How do I cancel my subscription?
 
You must cancel your subscription with the billing provider you selected.
We currently do not store enough information to cancel for you.
 
Please take note during the signup process if you will need to
cancel or not. Some billing providers do not rebill some do.


Can I put my account on pause?
 
No need to pause your account. You are not under contract. You may cancel and subscribe as you please.
To cancel your account please visit the billing provider you selected. All providers provide email confirmations.


I have a monthly subscription. How do I get the long term discounts?
 
We don't store enough information to do account upgrades. I'm afraid some biling features are just not worth the privacy risk.
The quick answer is to let your current subscription expire then signup for the new package.


How do I change my password?

 

You may change your password by visiting this page click here.


I never got my activation email?

 

You may ask our system to resend it by visiting this page scrolling to the bottom and clicking resend activation.
Sorry this page is dynamic and can't be linked directly from our faq.


How is your solution different from www.vpnpop.com or other VPN providers?
 
First off in the intrest of full disclosure we own and operate a medium sized VPN provider. We developed unblockmedia 
from the sheer demand for video content. Problems is video content costs money. 
We fixed that with our no VPN solution Unblockmedia.com.
 
Our system removes the need to VPN; they force all your traffic to route through a specific server ie super slow.
 
Unblockmedia only routes what it has to to beat the security systems, leaving the rest of the internet untouched.
You can use our service 24/7 while VPN connections drop over time and add a ton of lag in general.
 
Unblockmedia also works on your home router; causing all your computers or devices to function correctly. 
VPN routers are expensive yet again causes all your traffic to route through a VPN server sometimes in 
another country making your video studder and lag, no good.
 
When you stream video with unblockmedia the video content does not come from us
it comes from the provider, ie Netflix. It's the fastest solution possible. Unblock media also does not change
your Ip address. You don't need to switch back and forth to watch diffrent services it just works.
 
VPN's are now dead for streaming video.. unblockmedia.com is the future.


What does my trial has ended mean? and how can I fix it?
 
Easy fix, it's time to support us it's cheap; signup to unblockmedia.com click here
Trials tiams are obviously limited; existing members of unblockmedia support trial users.
 
It's time to help them back keep the cycle going subscribe today.


DNS Hijacking and unblockmedia.com
 
Vodafone and Telstra Clear in New Zeland and Italy. Apprently you need a static IP use external dns servers.
True ISP in Thailand was also on the list of ISPs that hijack DNS requests.
Syban Systems is a Horrible ISP in our home city that hijacks DNS requests.
Emirates Telecommunications in the UAE as part of the whole censorship attempt hijacks.


Can I loan out my account? or can I use it at multiple locations at the same time?
 
The quick answer is yes; but you can only use our service from one device or router at a time.
If you setup your home router to use our service then every computer in your home may use our
service. If you pack up and go on the road you must authorize your new location on the front page.
Once activated on the road the home router would cease to function.
 
Click here to return to the front page to authorize your location


My IP address changes alot will this cause a problem?
 
The only limitation of dynamic IP's is that you'll need to visit our main page every time it changes.
 
Your browser will be automagicly forwarded when trying to access Netflix, Hulu or other supported sites see services.
The problem comes from other devices that may not have supported browsers. I'm afraid no fix exists for this problem.
 
You will need to get to our page on some device to check your service; cell phone services do not count; you must
be on the same network as the device your wishing to stream to. We suggest you just setup unblockmedia on your router.


Will your service work at hotels and wifi hot spots?
 
The short answer is most likely it won't work. Often hotels, wifi hotspots and cellular networks use a tecnique to isolate your connection.
They get in the middle and break it to make it easier to digest. We have developed a windows application that currently gets around this
problem but it's not ready for public consumtion if you feel you have skills and can help debug please let us know.


What services are supported by unblockmedia.com

 

We have a page check it out click right here